Ask Us A Question

Do you have a question that we can help you with? If you do then simply send us an email. Be sure to include your name, email address, and question, and we'll have an answer for you. How long will it take us to get back to you? Good question. We process our emails at regular intervals throughout the day and generally we are able to respond the same day, but please allow us 24 hours as we may have to speak to our couriers or suppliers to get some of your answers. But, don't doubt us; we answer every question, especially the tough ones! (We love the challenge!). Remember you can find answers to a lot of your questions at our Frequently Asked Questions page.

So go ahead, ask us anything, we honestly look forward to hearing from you. Thank you for visiting Shoesdirect.co.uk!

If you need to send us something in the post our address is: Shoesdirect Ltd, Wycke Hill Business Park, Wycke Hill, Maldon, Essex, CM9 6UZ (View Map)

If you would prefer to give us a call then you can call our Customer Services team on 0844 745 2183 (available 9:00am to 5:30pm Monday through Friday, and 10:00am to 4:00pm on Saturdays)